Multiple Positions Contract Lusaka, Zambia Posted 1 day ago Closes: June 25, 2025 Website Bantu Recruitment Agency Your Career Change Starts Today! Bantu Agency is looking for Customer service personnel to work for Bantu Ride. The following positions are available: 1. Call Centre Supervisor Job Summary We are seeking an experienced and results-oriented Call Centre Supervisor to oversee the daily operations of our call center team. This role is pivotal in ensuring the delivery of exceptional customer service and operational excellence. Based in Lusaka, incumbent will be responsible for supervising agents, optimizing customer engagement processes, managing reporting frameworks, and contributing to business development through customer interactions. Additionally, the Supervisor will serve as a liaison between clients, vendors, and internal teams, ensuring seamless communication and efficient service delivery. Key Responsibilities A. Customer...
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